Privacy Policy
Effective Date: 5/21/25 Tydy values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following personal information from you:
Name, Email address, Phone number, Mailing address, Payment information (collected off-site during client onboarding).
2. How We Collect Information
We collect information in the following ways:
Directly from you through forms on our website (e.g., contact or sign-up forms) Through analytics and tracking tools (e.g., Google Analytics, Facebook Pixel) From clients during onboarding (for service-related purposes, not on the website).
3. Use of Information
We use your information to:
Provide and deliver services, Determine client eligibility, Respond to inquiries and communicate with you, Send emails, texts, or phone calls related to our services, Monitor website traffic and usage through analytics tools, Retarget and advertise to potential leads (without selling your data).
4. Sharing of Information
We do not sell your personal information. However, we may share it with:
Google Analytics (for site analytics) GoHighLevel (for service delivery, CRM, and communication) and other trusted service providers as necessary to operate our business.
5. SMS Communications
When you provide your phone number on our website, we may use it to send you SMS messages related to our services, such as updates, promotions, and appointment reminders. We only send texts with your consent, and you can opt out at any time by replying "STOP." Message frequency may vary, and standard message and data rates may apply. We do not share or sell your phone number with third parties for their own marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies. If used, you will have the option to manage your cookie preferences, including opting out.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Data Retention
We retain user data indefinitely unless requested otherwise. Data is kept only as long as necessary for business or legal purposes.
9. Your Privacy Rights
While we do not provide automated tools for managing your data, you can contact us at any time to:
Access your personal data, Correct or update your information, Request deletion of your information, Withdraw consent or object to data use. We will respond to such requests within a reasonable time.
10. Data Security
We take reasonable steps to protect your data. While we do not have standalone security infrastructure, we rely on our third-party providers (e.g., GoHighLevel and GoDaddy) who implement industry-standard safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you’d like to make a privacy request, please contact us at:
Tydy
P.O. Box 202
Moultonborough, NH 03254
Email: [email protected]