Tydy, LC Privacy Policy

Privacy Policy

Effective Date: January 21, 2026

Tydy, LC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address

• Business Information: Company name, business details, and service preferences

• Payment Information: Collected securely through third-party payment processors during client onboarding (not stored on our website)

• Technical Information: IP address, browser type, device information, and website usage data

2. How We Collect Information

We collect information through the following methods:

• Directly from You: Through contact forms, signup forms, consultation requests, and other interactions on our website

• Automated Technologies: Through cookies, analytics tools, and tracking pixels (such as Google Analytics and Facebook Pixel)

• Client Onboarding: Information provided during the service enrollment and onboarding process

• Third-Party Integrations: From platforms we use to deliver our services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketing services

• Evaluate client eligibility and determine appropriate service plans

• Communicate with you about our services, including responding to inquiries

• Send service-related emails, text messages, or phone calls

• Analyze website traffic and user behavior to improve our website

• Conduct retargeting and advertising campaigns to potential clients

• Comply with legal obligations and protect our legal rights

• Prevent fraud and maintain the security of our services

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

• Service Providers: Trusted third-party vendors who help us operate our business, including:

  • Google Analytics for website analytics

  • GoHighLevel for CRM, service delivery, and communications

  • Payment processors for secure transaction processing

  • Advertising platforms (Google Ads, Facebook Ads) for marketing purposes

• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety

• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

5. SMS and Text Message Communications

When you provide your phone number through our website or during service enrollment, you consent to receive SMS messages from us related to:

• Service updates and notifications

• Appointment reminders

• Promotional offers and marketing communications (with your consent)

Your Rights:

• You may opt out of SMS communications at any time by replying STOP to any text message

• Message frequency varies based on your interaction with our services

• Standard message and data rates may apply

• We do not share or sell your phone number to third parties for their marketing purposes

For help with SMS communications, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website performance.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality

• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)

• Advertising Cookies: Used for retargeting and measuring ad campaign effectiveness (e.g., Facebook Pixel)

Your Choices: Most web browsers allow you to manage cookie preferences through browser settings. You can choose to block or delete cookies, though this may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal, accounting, or reporting requirements

• Resolve disputes and enforce our agreements

• Fulfill the purposes described in this Privacy Policy

You may request deletion of your information at any time by contacting us. We will honor such requests unless we have a legitimate business or legal reason to retain the data.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Opt-Out: Withdraw consent for marketing communications or data processing

• Object: Object to certain types of data processing

• Data Portability: Request transfer of your data to another service provider (where applicable)

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

Please note: Text messaging originator opt-in data and consent information will not be shared with any third parties and is subject to additional protections.

10. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure data transmission using encryption (SSL/TLS)

• Access controls limiting who can view your information

• Regular security assessments of our third-party providers

• Reliance on industry-standard security practices from our service providers (GoHighLevel, Google, payment processors)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Effective Date" at the top of this policy

• Post the revised policy on this page

• Notify you of material changes via email or prominent notice on our website (when appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Tydy, LC

Email: [email protected]

Website: www.gotydy.com

We will respond to all reasonable requests and inquiries promptly.

Copyright © 2026 Tydy, LC. All rights reserved.